Harbison regularly seeks input and feedback from consumers, the workforce, consumer representatives and external bodies. This information is used for continuous improvements for individual consumers and the organisation as a whole. We encourage all types of feedback, including complaints, compliments and suggestions.

Once you have submitted your feedback, we will acknowledge it within 1 business day and do our best to action and resolve within 5 business days. We will endeavour to be in regular contact with you during this time.